by Michael Carlon | Apr 9, 2013 | Self Awareness
When I was younger I had a lot of patience; in fact, people used to tell me that I had the patience of Job. In addition to slowing down our metabolism, against apparently chips away at our patience like my kids chip away at the candy jar (little by little so mommy...
by Michael Carlon | Apr 8, 2013 | Publications
I love The Dead. While I can’t say I embrace the “culture” of The Dead, I love their musicianship. To be able to jam the way they did is a true talent. I believe that the work I do in qualitative research requires the same improvisational skills....
by Michael Carlon | Apr 8, 2013 | Videos
Back in February I was invited to speak to the Marketing Research Association’s Annual Conference held at The Shore Club in South Beach. The topic of my presentation was Building Empathy through Qualitative Research. I presentation was well received so I...
by Michael Carlon | Apr 6, 2013 | Traveling Observations
On Thursday night my clients and I were treated to dinner by Blink UX, the owners of the usability lab we were renting to conduct our work. I was sitting across from Bob, my lead client. I think Bob and I get along so well because we have similar senses of humor and...
by Michael Carlon | Apr 5, 2013 | Traveling Observations
Our short Easter Vacation down in Florida came to an end on Tuesday. I flew with the family back to JFK and then they took a car service home while I hopped on a plane to Seattle. Little did I know I would face a three hour delay at the airport before takeoff. I...
