A Quantifiable Difference

A Quantifiable Difference

At its best, Qualitative Research helps my clients build a sense of empathy for their consumers. Sometimes, it even impacts the way we moderator’s look at the world.  This article summarizes a project that changed my perspectives on healthcare reform. [gview...

My Father, My Self

In my professional life, I am hired by large and small companies alike to uncover market insights designed to identify new opportunities for my clients be they product innovations, communication platforms, or in many cases, simply a better understanding of a group of...
Rethinking Shopper Insights

Rethinking Shopper Insights

The bulk of my projects are in the subfield of shopper insights.  In this article I argue that the internal structures of shopper insights and shopper marketing departments be revamped in order to bring more rigor and discipline to the field. [gview...

Do you shop at a dollar store?

Traveled to Columbus Ohio this week followed by Phoenix Arizona. Some interesting experiences along the way. I was conducting in home interviews amongst hardcore dollar store shoppers. These people tend to have incomes under $40K a year but apparently have enough...

Ode to the Waffle House

This week I had the pleasure of running a series of focus groups and accompanied shops in Kansas City. Ironically enough, all of my flights departed and arrived on time. This is noteworthy given the fact that I departed from and returned to Westchester County Airport....

RIP Jeff Indusi

When you have a career that takes you away from your family on a somewhat regular basis, you tend to find ways of coping with the loneliness.  Fortunately, my job has me interacting with people; mostly our focus group / interview respondents.  In addition to those who...

The Man with One Suede Shoe

When people find out that my wife and I are the parents of triplets, we are reminded that our professors and managers were wrong; there are such things as stupid questions.   Consider the following questions/statements that are posed to us on a somewhat regular basis:...