Don’t be a Club Member

I started my career in marketing research at an interactive marketing agency in Westport, CT known at the time as Modem Media.  It was there I saw my first focus group and, upon doing so, I knew immediately that I wanted to be the person in the room asking questions...

Questions for the Ages

Now that the holidays are over and I am settling into my new organization, I vow to devote more time to updating this blog.  Maybe vow is too strong a word, perhaps I will just promise to update it more often.  It seems that breaking a promise (with a decent enough...
Procrastination: Last Week’s Mad Men

Procrastination: Last Week’s Mad Men

Yesterday I finished an eight group project which of course means I have to sit down and write a report.  Those of you who have followed this blog know that I have a tendency to procrastinate when I have some writing to do.  Here is what I did this morning: Walked the...

A Focus Group on FARTS

Sometimes we can find humor in the most unlikely places.  Last year I was in Columbus Ohio running some focus groups for a client looking to get a read on various ways to bundle features and benefits for a new product.  There were 5 “concepts” highlighting different...

Unintended Product Benefits

Early on in this blog I mentioned that one of my clients is a large lawn equipment company (see post entitled Accents are Funny).  During a recent project our task was to understand how consumers describe the benefits of these features in order to help my client and...