Ode to the Waffle House

This week I had the pleasure of running a series of focus groups and accompanied shops in Kansas City. Ironically enough, all of my flights departed and arrived on time. This is noteworthy given the fact that I departed from and returned to Westchester County Airport....

Hotel Bar Hookups

What a week! Yesterday I ended an eight day project involving a series of focus groups, in home interviews, and shop-a-longs in Cincinnati and Charlotte. My brain is spent, so much so that I cannot even begin the report writing process until I get to chill out a bit....

The South Won’t Rise Again

I am in Charlotte this week for some focus groups and in home interviews / shop a longs. I am looking hard for this Southern Hospitality thing I have heard about, but thus far it has been elusive. I checked into my hotel yesterday morning which apparently had a...

Like we stole it?

I find myself on commuter jets quite often for business. I will be honest, I do not like flying them. I happen to think that it is the “entry level” job for a new pilot. Last Sunday I flew from LaGuardia to Dayton on a US AIR commuter flight that was...

Accents are Funny

I was once in Nashville doing some focus groups for a lawnmower manufacturer. When I asked the men in the group what they are looking for in a new lawnmower, one man with a thick southern accent said “I am looking for a big dick,” and he held out his two hands about...